Comments for:

Alesis IO Dock Turns Your iPad Into A Music Studio
  29-Jun-11
5 Comments...  Post a comment    original story
anonymous coward    Said...

the unit is a nice concept, but alesis once again fails to communicate proper with their customers. all of the advertising material is just speaking of "the ipad". what alesis forgots to mention is the fact that only the ipad 1 fits into the io dock! apparantly they offer an adapter solution for the ipad 2, but this is nowhere to be found and the customer only is informed on a sheet of paper inside (!) the iodock packaging!

29-Jun-11 05:54 AM


MPS    Said...

The iPad two adapter will ship with the next batch of docks from what I was told. It is only the first batch where they got caught on the hop. Still would be aggravating to buy one and find out that it doesn't work without an adaptor that you have to send away for.

29-Jun-11 09:54 AM


ALESIS SBANGS    Said...

The iO Dock is fully certified by Apple to work with both iPad and iPad 2. As soon as iPad 2 was announced, Alesis began designing a fitted insert for iO Dock that perfectly conforms to iPad 2’s thinner profile.

Due to overwhelming demand, Alesis wanted to get the iO Dock into as many customers’ hands as possible, as quickly as possible. As a result, a small number of iO Docks were shipped without the iPad 2 insert in the box.

If your iO Dock did not include an iPad 2 insert in the box, simply fill out the form below and an insert will be shipped to you free of charge.

You can obtain the adapter here free of charge.

http://www.alesis.com/iodockadaptor

30-Jun-11 08:34 AM


Delacourte    Said...

I was told my iPad2 adapter would ship July 25. On July 28, I called Alesis and,was told they weren't receiving them until mid-August. Their official explanation for why they shipped it when it wouldn't work with the iPad 2 months after the iPad 2 release was that "Due to overwhelming demand, Alesis wanted to get the IO Dock into as many customers' hands as possible, as quickly as possible." Why? So we could admire its looks? How about getting the adapter into our hands "as quickly as possible," instead of selling us the product before the adapter even existed? Obviously, Alesis concealed the snafu from iPad 2 customers and even from retail sales reps because it's a sales killer. OK, you got my money, but whatever brand loyalty me and your other early adapters, who could've been your best evangelists, had is down the drain. I've personally been involved in a number of product launches and this one of the most inept brand-damaging blunders I've ever witnessed.

29-Jul-11 04:04 PM


Yeah buoy,,,    Said...

I have been waiting for the io dock since I purchased my once new ipad...almost a year ago. LOL.... Sorry to the ipad 2 users.... Hint ... Maybe you could try stuffing paper towel between the unit and the ipad....PROPS to alesis and the early release date... Sick unit

06-Aug-11 01:33 AM


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