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Everything you will read in the other reviews is true. I've had my U-20 for six or more years, and have loved every minute of it.
The sounds are great, in fact I've fooled more than one bride with my trumpet voluntary.
Unfortunately, the U-20 is not GM compatible; you can set up the keyboard to accept similar messages, but it's not the same. Small problem.
Yes, the keyboard design leaves a little to be desired. I replaced the rubber keypads a few years ago, and the service tech said he was quite impressed with the overall cleanliness of my board. I take very good care of it, even though I play it out on one-nighters.
Right now, I need to have the pads re-done. I think the $150 is worth it to keep this great-sounding machine up and going. If you are thinking of acquiring a U-20, double-check the keyboard action. It is the only place I've had trouble with any keyboards I've owned. Without a good keybed, you are only buyin a super-sized sound module. Lastly, I have owned other Roland, Alesis, Yamaha and Kurzweil gear. For as much as I swear and complain about the user operating system, it gets me where I'm going. Don't let it get in your way of good keyboarding.
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