Updating the OS on waldorf gear is as easy as a download from their website or a free disk from your distributor (they might make you pay a couple bucks shipping). Unlike other big name companies, you don't have to buy a new ROM and ship the item back to have it installed, etc.

Realize that waldorf are very dedicated engineers, with a long synth creation history, and that a product as deep as the Q takes a lot of Research and Development time. The hardware is completely done, and the core of the sound software is finished, and users are crying out for the product, so they release it. Updates are quick and painless to install, so more features can be added later, and they can start making back enough money to keep eating...

If you own a Q Jan, there are many people in the Waldorf Forum (subscribe via the waldorf website) with Q's who would love to help you solve your problem. If you do not, then please don't leave any more negative reviews.

-Very Please Q owner (did I mention it sounds *amazing*?)

I've got a VirusB (rack) here, and a blue Waldorf Q keyboard. If you're looking for the keyboard version, there really is no comparison, the Waldorf Q-keys has 58 knobs and the Virus keyboard much less, and they didn't spread the knobs out very well, the keyboard version is just a virus with keys grafted on. Get the Q, as it has an extremely nice keyboard (very responsive, as someone else mentioned, made by fatar), and more knobs (that are infinite spin!) Add a VirusB rack later, and your problem is solved...